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National Batho Pele and Innovation Awards 2025

Celebrating Excellence and Innovation

Official Entry Form

Project Name

Award Categories Information

Replication and Adaptation of Innovative Solutions (Category A): This category focuses on the enhancement of existing solutions. The category seeks to showcase the importance of replication and scaling of innovation in other contexts and environment. Previous entries that can demonstrate new enhancements are welcome to enter.

Citizen-focussed Innovations harnessing non-ICT solutions (Category B): This category celebrates the innovative use of citizen-focussed non-ICT solutions to improve the efficiency and effectiveness of service delivery at the coalface. The emphasis is on citizen benefit and what has been done to make their experience of government service pleasant, hassle free, effective and efficient.

Internal Innovations harnessing ICT or non-ICT solutions (Category C): This category focuses on innovations in the back office – enhancements or transformation of internal systems leveraging ICT and/or non-ICT solutions that significantly improve internal efficiency and effectiveness.

Innovations harnessing Technology (ICT and other frontier technologies)- Frontline services (Category D): This category recognises digital transformation and the use of technology in a new way, including the application of emerging technologies such as Robotics, Artificial Intelligence and the innovative use of Big Data to significantly improve service delivery.

Awards Category

Contact Detail of Project Manager & Project:

First Name

Last Name

Position

Phone

Physical Address

City / Town

Postal Code

Organization Name

Province

Has this project previously been entered into the CPSI Awards?

Indicate in which year(s)

How many years has the project been operational?

Original Project Name (if entering for Category A)

Original Project Details (if entering for Category A)

Project Overview (200 Words or less)*

About the Innovation (300 words or less)*

Relevance (200 words or less)*

Indicate which of the GNU 3 priorities are addressed by the project:

Impact: What service delivery improvements have been achieved? (500 Words or less)*

Sustainability (300 Words or less)*

Replicability (300 Words or less)*

Challenges And Lessons (300 Words or less)*

Previous Recognition (50 Words or less)*

Reference 1 Name

Reference 1 Phone

Reference 1 Email

Reference 2 Name

Reference 2 Phone

Reference 2 Email

Reference 3 Name

Reference 3 Phone

Reference 3 Email

"I agree that the information provided in this document is accurate and legally binding. I agree to abide by the rules of the CPSI Public Sector Innovation Awards."

By submitting the PSI Awards Entry Form, consent is given to the CPSI to process and share any information relating to the entry with all applicable shareholders giving due diligence to the POPIA limitations and it is further acknowledged that all permissions as required by the POPI Act, if any, were obtained to share the information contained in this submission.