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The 2014 CPSI Public Sector Innovation Conference was held on 19 & 20 August 2014 in Cape Town. Click 'view' to download this and the previous year's presentations.

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The latest edition of our journal is now available. Download Ideas that Work and other CPSI publications.

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Enter now for the CPSI Public Sector Innovation Awards.
Click 'view' to download forms and read more about previous winners such as the 2013 Innovator of the Year: GDARD's Animal Health Programme.

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Welcome to the Centre for Public Service Innovation

Presentations made at the 8th CPSI Conference are now available on the Conference page.


Click here to access UNPAN, the largest global repository on Public Administration

Latest CPSI uploads:


Tenders and Procurement

Vendors can register on the CPSI Supplier Database:

CPSI Supplier Database Form

List of Services Required

(Do note that a supplier will only be allowed to register for a maximum of five (5) goods or services.

For more information contact the CPSI.


RSA Government
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Innovation Hub

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CPSI hosting the 2014 UNPAN-SADC workshop: 10 & 11 September 2014

A network of UN Public Administration Network (UNPAN) Portal country coordinators from SADC Countries met for two day in Johannesburg to engage on knowledge sharing and innovation for improved service delivery.

The CPSI is one of 33 global Online Regional Centres that upload documents, events and announcements related to public administration and financial management onto the portal. CPSI is responsible for the SADC region and annually hosts a coordinating workshop where representatives can share best practices and solve challenges.

The first part of the workshop was dedicated to SADC-UNPAN business and included feedback on performance, quality control and a discussion on ways to increase contributions to the portal by member states. The second part focussed on capacity development where knowledge management (through the Portal) was linked to public sector innovation. Four sessions were dedicated to a shortened version of the CPSI’s Leading Innovation in the Public Sector course that is also on offer by the National School of Government. Presentations will be uploaded to the UNPAN portal or can be downloaded from the links below:

Lydia Phalwane - UNPAN Portal & Progress Report

Thuli Radebe - UNPAN, KM and Innovation

Innovation Workshop

CPSI's Annual Innovation Conference

This year the CPSI conference was held in Cape Town, the 2014 World Design Capital.
Conference proceedings is posted on the Conference page.

The theme of the conference was: Building an innovative state machinery for maximised service delivery impact

Minister Chabane meets with the CPSI

As part of his endeavour to meet as soon as possible with all his Portfolio Institutions and their staff, Minister Chabane, accompanied by Deputy Minister Dlodlo and the Director General of DPSA, Mr Mashwahle Diphofa, was received by the CEO of CPSI, Ms Thuli Radebe.

The Minister reflected on the critical role that the CPSI should play in addressing the very well-known service delivery challenges and by providing “out-of-the-box thinking to find sustainable innovative solutions”. He further emphasised the role of the institutions in his portfolio to ensure a productive public service where staff are motivated, supported, focussed and working efficiently and effectively.

The Minister committed to identifying and eliminate those projects and programmes in the Portfolio that do not clearly and substantially support the mandate and to strengthen those that do. He expects the Portfolio Institutions to collaborate closely to deliver on the commitments of the new Administration.

Minister Chabane, Deputy Minister Dlodlo and the CEO of CPSI, Ms Thuli Radebe

OpeniX: Gauteng's Premier Innovation Exchange


OpenIX is a South African platform, developed by The Innovation Hub, that delivers tangible solutions to persistent challenges, and connects leading African researchers and technology entrepreneurs with imminent commercial opportunities.

Challenges are posted by government and private sector partners, and reflect a strategic need defined through a rigorous process. Appropriate solutions are then sourced from the extensive innovation community linked to the platform.

Technology Offers are vetted late stage R&D or prototypes posted by researchers and entrepreneurs looking for co-development partners, licensing and commercial opportunities. Click on the image above for more information.

Deputy Minister

Launch of the 12th Annual CPSI Public Sector Innovation Awards

The 12th CPSI Public Sector Innovation is been launched at Ingwenyama, Mbombela in partnership with the Mpumalanga Provincial Government.

Entry forms are available for download on the Awards page. Contact the CPSI for brochures should you want to distribute these in your department.

Latest edition of Ideas that Work

Vol4 2nd edition

The latest edition of Ideas that Work: The South African Public Sector Innovation Journal is now available. Click here to download (Do note it is a large file - 21MB).

Congratulations to the 2013 CPSI Public Sector Innovator of the Year

Picture of Innovators of the Year

The team from Gauteng Department of Agriculture and Rural Development (GDARD) did it again! On Friday evening the department was rewarded for their innovative Animal Health Programme. Read more.

The project was also the winner in the Innovative Partnerships in Service Delivery category.

The Annual Public Sector Innovation Awards promote and encourage best practice in public sector innovation and service delivery. The programme has become the primary feeder for the replication of innovative practices across the public sector.

First runner-up:

  • The Rea Vaya Bus Rapid Trasit (BRT) project of the City of Johannesburg (Innovative Service Delivery Institutions)
Second runner-up:
  • Tele-radiology of the KZN Department of Health (Innvative use of ICTs for Effective Service Delivery)
Third runner-up:
  • Improvement of food security through community based mechanisation of the Department of Agriculture, Rural Development and Land Administration, Mpumalanga (Innovative Enhacements of Internal Systems of Government)

The Awards were covered by the Mail and Guardian. Click on the link below to read the M&G insert:

Link to M&G articles