What is the CPSI?
The Centre for Public Service Innovation (CPSI) was established in 2001 by the Minister for the Public Service and Administration. In 2008 it was re-launched as the first Government Component to be established in terms of the Public Service Act, as amended in 2007.
What is Public Sector Innovation
The work of the CPSI is guided by an understanding of innovation in a public sector context as:
The creation and implementation of new service delivery solutions (systems, processes, methods, models, products and services) resulting in significant improvements in outcomes, efficiency, effectiveness and quality.
A solution focused Public Sector through innovation.
To entrench an innovative culture and practice in the Public Sector.
To facilitate the investigation of service delivery challenges, the unearthing, development, piloting and implementation of innovative ideas, and promote an enabling environment for innovation within and throughout the public service.