Service Delivery Improvement

CPSI does not directly deliver services to the public. However, service delivery institutions are supported to improve service delivery through innovation. Our suport include:

Use of the Multi-Media Innovation Centre:
     • Decision-makers are given the opportunity to bring their teams to to spend time in an innovation enthusing environment
               (away from their day-to-day pressures)
     • Internal processes can be reviewed, and, with the aid of interactive multi-touch devices, improvements can be explored.
     • Visitors can access national and international innovative practices, platforms and products.
     • Ensure systematic and effective programme co-ordination and administration

Support to departments and institutions:
     • Facilitate the development of internal innovation strategies.
     • Innovative project, entered for the CPSI Public Sector Innovation Awards, can be supported towards entry to continental and other
               international Awards programmes.
     • Support the piloting and / or replication of innovative ideas.