The honourable Minister for Public Service and Administration, Minister Richard Masenyani Baloyi officially opened the first ever public sector multi-media Innovation Centre at the CPSI on 4 June 2010.

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The Centre for Public Service Innovation (CPSI) was established in 2001 by the Minister for Public Service and Administration. The mandate given to the CPSI was the development of innovative, sustainable and responsive models for improved service delivery.

The work of the CPSI is guided by an understanding of innovation as 'applied creativity that is contextually relevant'.

The role of the CPSI is to act as an enabler, facilitator and champion for innovative ideas.

This requires creating an enabling environment for the generation and rewarding of new ideas, facilitating engagement between public, private and non-governmental entities, with a view to establishing sustainable and mutually beneficial partnerships, and championing the value of and need for innovation within the public service.

The CPSI is a government entity dedicated to improve the capacity of the public sector to address cross cutting challenges and to promote innovation in the delivery of governments’ priority outcomes. The CPSI promotes innovation in government by unearthing existing innovations, rewarding innovative initiatives, providing opportunities for piloting innovation and facilitating the implementation of innovations. The CPSI also acts as knowledge repository for innovation good practices.

The CPSI forms partnerships with the private sector for research purposes as well as for funding, piloting and implementing innovative projects. We believe that the private sector has a crucial role to play in public sector innovation.

The ultimate beneficiaries of the CPSI's services are South Africans. The more government is innovative in the delivery of public services, the better the experience of citizens.